Individual competence commitment and energy drives all organisational performance; and as humans can vary their output dependant on how they feel… they do.
This can be the challenge of Employee Engagement for many managers; particularly for some that are promoted from a specialist technical background.
The daily task of Employee Engagement and Performance Management is the unique responsibility of their Manager, no one else should be held accountable for their team’s contribution. Managers that are ‘OK’ is not ‘OK’ for their team members.
Engagement with the many cannot succeed without the competence of the few
More output for the same cost; Increased productivity, better staff retention and less sickness and absence.
Improved; people engagement creates more innovation, better customer service, and greater personal commitment.
Evidences Alignment of individual objectives with strategic goals.
Employee entered objectives and progress narrative with mutually agreed review meeting records; providing a platform for a less contentious, evidenced based appraisal review.
Discussions focused on operational objectives and the personal performance that created either good or disappointing progress feedback; with planned next actions recorded. Real time reports evidencing the plan.
Pay as you go contract, no tyranny of the long term locked in commitment.... less
A senior management commitment to improve engagement within the organisation; through regular and measurable review interactions between team leaders and team members.
A review of the whole management team to determine who might need help in delivering better quality reviews. No exceptions, no exceptions to reinforce the “we are all in this together” message. Put in place learning and development opportunities for those who need support.
Put in place a one2onetracker cloud tool as a framework of engagement and reporting.
"The power of the tool is in the name: 'one2onetracker' instils the discipline of conducting regular team-leader with team-member evidence based performance reviews.... more
"The introduction of one2one Tracker into our business has revolutionised the value of our 1:1 process.... more
"Introducing and using one2onetracker has helped bring clarity to roles and responsibilities whilst keeping people focussed on their objectives.... more
Top level tracking with its reporting tools ensures all personnel are having regular meaningful dialogue with their line management.
This has enabled key issues to be highlighted and dealt with quickly."... less
Operations Director, Cerulean.
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